IT

These chatbots let employees procure equipment, schedule office visits, request access to apps, and more, within Slack or Teams.

Learn when it makes sense to set up an automation COE and discover how, exactly, you can establish yours successfully.

Learn how to build an Automation HQ and Automation Factories, and see how they can work together to fuel your automation program.

IT service management is essential in providing a high-quality experience for clients and employees.  It defines your approach to providing...

How quickly are new hires accessing the apps they need? Are employees who switch roles receiving access to newly relevant...

As an employee, you likely make a variety of requests over time. Planning a vacation? You’ll need to request PTO...

The continued adoption of software-as-a-service (SaaS) applications has led to unforeseen issues. According to the latest estimates, the number of...