IT

ITSM Integration Explained: Benefits, Use Cases, & Examples

IT service management is essential in providing a high-quality experience for clients and employees.  It defines your approach to providing...

Automation Governance Model: Secure Innovation at Scale

Learn how to build an Automation HQ and Automation Factories, and see how they can work together to fuel your automation program.

Automated Provisioning: Complete Guide, Benefits & Examples

How quickly are new hires accessing the apps they need? Are employees who switch roles receiving access to newly relevant...

How Unity Saved $19M by Modernizing and Consolidating Their Enterprise Applications

Unity is one of the world’s leading platforms for creating and growing games and interactive experiences across mobile, PC, console,...

3 ways that GPT models will influence BT teams

We predict that GPT models will carry out key tasks, serve as trusted advisors, cause costly mistakes, and more.

5 ways that BT teams can use ChatGPT in their day-to-day work

Learn how BT teams can use the AI-powered chatbot to generate knowledge base articles, interview questions, and more.

Workato-on-Workato: two automations that play a critical role in scaling our BT team’s operations

Learn why our BT team built these automations and how they work so that your team can also implement them.

Shadow IT: What It Is, Its Risks, and How to Address It

We'll share an automation that prevents the issues created by shadow IT—while still allowing you to reap its benefits.