IT

4 IT chatbots that can transform the employee experience

These chatbots let employees procure equipment, schedule office visits, request access to apps, and more, within Slack or Teams.

SaaS management: why it’s important and how you can implement it

The continued adoption of software-as-a-service (SaaS) applications has led to unforeseen issues. According to the latest estimates, the number of...

How Help Desk Automation Can Transform the Customer and Employee Experience

Any organization that wants to achieve sustainable and significant success needs to provide world-class experiences for its two most important...

3 Automations that Allow Us to Onboard and Support Our Employees Effectively

People ops teams have expanded their responsibilities in recent years. While their focus remains on people, they also guide their...

CIO Automation Series: The Art of Automation with Autodesk & Nutanix

For Wendy M. Pfeiffer, CIO at Nutanix, it’s clear that it is time for IT to evolve. She points to...

ChatOps Could Be the Answer to Making IT Love Their Jobs (and Employees Love IT)IT

When GitHub coined the term “ChatOps” several years ago, it originally referred to using chat tools to speed up the...