ITOps

Automated provisioning: why it’s important and how you can implement it

How quickly are new hires accessing the apps they need? Are employees who switch roles receiving access to newly relevant...

SaaS management: why it’s important and how you can implement it

The continued adoption of software-as-a-service (SaaS) applications has led to unforeseen issues. According to the latest estimates, the number of...

Automated Incident Management: What It Is and Common Examples

No organization is immune to internal hiccups. Equipment will eventually break; apps will inevitably need fixing; items will no doubt...

Why ITOps Needs A New Approach to Automation, Too

It’s no surprise that automation has quickly become a crucial element of the future of work. From reducing manual effort...

W*rk Automation Index

2021 Read our report