IT

Back office automation examples that can inspire your team

These back office automations can help your team streamline app provisioning, invoice processing, and more.

5 internal chatbots that can help your employees thrive

These chatbots help new hires excel, allow longer-tenured employees to make requests and find answers with ease, and more.

IT automation trends in 2022 that reveal how organizations are transforming their operations

After analyzing the IT automations that hundreds of our clients built last year, the following trends stand out.

4 IT chatbots that can transform the employee experience

These chatbots let employees procure equipment, schedule office visits, request access to apps, and more, within Slack or Teams.

The ultimate guide to ITSM integration

IT service management is essential in providing a high-quality experience for clients and employees.  It defines your approach to providing...

Automated provisioning: why it’s important and how you can implement it

How quickly are new hires accessing the apps they need? Are employees who switch roles receiving access to newly relevant...

How to create approval workflows that delight your employees

As an employee, you likely make a variety of requests over time. Planning a vacation? You’ll need to request PTO...

Work Automation Index

2022 Read our report