5 customer success automations to prioritize implementing
These automations can help your CSM team build rapport with key accounts, engage with at-risk clients intelligently, and more.
Revenue leakage: what it is and how automation can stop it
Learn about the top sources of revenue leakage and 4 automations that can help your team address it successfully.
5 customer support automation stats that stand out in 2023 (based on our research)
We analyzed the customer support automations that hundreds of organizations built over the past year. Here's what we learned.
How to uplevel your CX in today’s business environment
Our VP of product marketing shares how to deliver a CX that helps you scale, retain customers, and turn customers into advocates.
What is product intelligence? And how can it empower customer-facing teams?
We'll cover how your success teams, reps, and marketers can use product intelligence to delight clients and improve their KPIs.
What is customer 360? Here’s everything you need to know
We'll cover how a customer 360 can work, the challenges in implementing one, and a solution to overcoming these challenges.
How automated customer support can supercharge the customer experience
This is a guest post by Elea Andrea Almazora, an SEO Content Optimization manager. She works at RingCentral, a global...