Customer Success

5 customer success automations to prioritize implementing

These automations can help your CSM team build rapport with key accounts, engage with at-risk clients intelligently, and more.

Revenue leakage: what it is and how automation can stop it

Learn about the top sources of revenue leakage and 4 automations that can help your team address it successfully.

5 customer support automation stats that stand out in 2023 (based on our research)

We analyzed the customer support automations that hundreds of organizations built over the past year. Here's what we learned.

How to uplevel your CX in today’s business environment

Our VP of product marketing shares how to deliver a CX that helps you scale, retain customers, and turn customers into advocates.

What is product intelligence? And how can it empower customer-facing teams?

We'll cover how your success teams, reps, and marketers can use product intelligence to delight clients and improve their KPIs.

What is customer 360? Here’s everything you need to know

We'll cover how a customer 360 can work, the challenges in implementing one, and a solution to overcoming these challenges.

How Help Desk Automation Can Transform the Customer and Employee Experience

Any organization that wants to achieve sustainable and significant success needs to provide world-class experiences for its two most important...

Work Automation Index

2022 Read our report