Integration and automation

Imagine you’re a sales rep who has closed a big deal. Your client is excited, but there’s a problem: the...

The term Hyperautomation is used more and more often these days by app owners and service providers. It’s been described...

Integrating Zendesk and Salesforce is a strategic move that can significantly enhance customer service and sales operations. This post will...

Often in conversations with customers, I hear the requirement that their future integration platform should be easy to use. But...

Support teams spend a lot of time actioning internal tickets that arise from a lack of provisioning or access authority....

NetSuite is a robust cloud-based enterprise resource planning (ERP) system that has become a cornerstone for businesses seeking streamlined operations...

In the dynamic landscape of business operations, you’re always looking for ways to enhance your productivity, streamline your processes, and...