Here’s How to Tell If You’ve Outgrown Zapier

Traditionally, building integrations has been challenging for non-technical employees. Over the past ten years, however, the no-code revolution has empowered many more people to create custom integrations with easy-to-use platforms, which leverage point-and-click UX rather than code.

A popular starter platform is Zapier, which many business users take advantage of to build “zaps,” or simple integrations. But using Zapier is like riding a bike with training wheels: it’s helpful for beginners, but the platform inevitably becomes a limitation when you want to do more.

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Many users eventually:

  • Become scared of losing data when a Zap stops running or there’s an error
  • Need to account for complex business logic, like “if-then” scenarios or rule exceptions
  • Want more robust security features

It can be truly frustrating to encounter any of these difficulties, and they can immediately affect your business negatively. Luckily, outgrowing Zapier doesn’t mean you have to give up your dreams of easily creating integrated workflows for your business!

You can use Workato to effectively address the integration and workflow automation needs of your growing business.

For example, ChowNow, a food ordering platform, was looking for a better way to automate their onboarding and offboarding processes. They realized that Zapier’s functionality was too limited and still forced their team to perform manual, inefficient, and unscalable tasks. They decided to replaced Zapier with Workato and were soon able to automate 90% of their onboarding and offboarding workflows end-to-end!

We’ll let Jeff Sutton, ChowNow’s IT Manager, explain further:


To summarize these key points, here’s a brief recap:

Workato vs Zapier

With Workato, you can use data that existed before the automation went live, while Zapier can’t access any data that came in before a zap. Workato can also guarantee zero data loss from an interruption, while Zapier can’t. Finally, unlike Zapier, Workato can move large amounts of data with high throughput.

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Automate at scale with Workato

Workato offers enterprise-grade capabilities AND a low-code UX, all but ensuring that your team can build powerful automations quickly.

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