One Comment

  1. Hi,Shawn!

    I bumped into your article while searching for some information about churn, in general. This is a great How-To post!

    I also wrote a piece on customer churn which also talks about customer reactivation that you you may want to check out. If you find interest in reading it, just let me know so I can give you the link here.

    Have a good one, Shawn!

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