Author: Jon Gitlin

How to employ an automated ticketing system

Learn about 4 ways to automate your ticketing processes and the type of platform that's needed to implement them.

What is robotic process automation? And how can your teams use the technology?

Learn about the situations that call for using RPA, and uncover how enterprise automation helps you get more from the software.

Data migration: what it is and the best practices in performing any

We'll cover everything from the various forms that a data migration can take to the best practices in performing any

What is lead response time? And how do you improve yours?

We'll breakdown its calculation, the drawbacks of a slow response time, and specific tactics for improving yours.

4 common approaches to implementing product integrations (and where they all fall short)

Deciding how you build product integrations can be difficult. We'll make it easier by reviewing the pros & cons of several options

One-way synchronization: what it is, common examples, and how it differs from a two-way sync

Learn about scenarios that call for a one-way sync, and uncover 4 benefits that it provides to your employees and your business.

Bidirectional synchronization: what it is and 3 examples that highlight how it works

Learn how bidirectional syncs can benefit your sales reps, marketers, engineers, and support agents.

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