Customer Success
The Ultimate Guide to Increasing Customer Service Productivity Using Slack
Successful businesses run like well-oiled machines. But for a company’s gears to work in tandem, collaboration between departments—from customer support...
Productivity
5 Powerful Ways to Transform Your Workflows with Slack and JIRA
More and more businesses are turning to chat apps like Slack to communicate internally and to issue management platforms—like JIRA—to...
Customer Stories
How One Successful Consultancy Leverages Workato in a Robust ITSM Toolchain
In the world of consulting, Praecipio Consulting has quickly made a name for itself. Specializing in the Atlassian suite of products...
Sales
How We Created a Deal Desk in Slack to Give Sales More Time to Sell
The biggest, most persistent problem that Salesforce customers have has nothing to do with Salesforce itself. Rather, the problem is...
Productivity
How Atlas Identity Created Workato’s Powerful New Okta Connector
We recently partnered with Okta and Atlas Identity to deliver a no-code platform for automated Identity and Access Management (IAM)...
Productivity
How We Implemented High-Tech, Account-Based Customer Success
No department needs to be better-connected across a company than Customer Support. In order to provide service with context, agents...
Customer Stories
Why This Green Company Replaced 100K Lines of Custom Salesforce Code with Workato
Founded in 2000, Securis is an electronics recycling and data security company. It offers services to businesses of all sizes, as...
Previous posts