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Thought Leadership
Enterprise Automation Maturity Model: 6 Levels Explained
A maturity model framework is critical for enterprises looking to deploy automation across business functions—it…
May 19, 2026
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4 min read
Thought Leadership
The right automation strategy is essential for today’s contact centers
Microsoft’s recently-launched Digital Contact Center platform is a guide on using various Microsoft products—including Power…
Jul 9, 2022
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5 min read
Thought Leadership
Why Enterprise Automation Needs To Be the Strongest Link in the Logistics Chain
By Bharath Yadla, VP of Workato. The logistics industry, specifically freight movement, is going through…
Jun 6, 2019
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5 min read