Author: Jon Gitlin

What is IT modernization? Definition, examples, best practices

We'll cover everything you need to know in order to modernize your applications and processes successfully.

iPaaS vs PaaS: here’s how the two differ

Learn about each cloud service and discover how they differ so that you can avoid using the acronyms interchangeably.

What is business process management? Benefits and drawbacks

We'll also cover common examples, break down the BPM lifecycle's stages, and introduce a platform that can implement any use case.

5 best practices for building API integrations

These best practices can help your team build impactful API integrations that scale with your business.

3 tips for adopting a self-serve automation operating model (based on Atlassian’s journey)

A Principal Architect of IT Platforms at Atlassian offers actionable guidance on adopting a self-serve automation operating model.

RPA vs API integration: how to decide between the two

We'll review each approach through examples, highlight their respective pros and cons, and compare them directly.

3 ways that GPT models will influence BT teams

We predict that GPT models will carry out key tasks, serve as trusted advisors, cause costly mistakes, and more.

Work Automation Index

2024 Read our report