Author: Hannah Herman

Automations We Love: How Canada’s #1 Luxury Retailer Refines the Shopping Experience and Hires Intelligently with Automated Customer Feedback

For many companies, the customer experience isn’t just an afterthought; it’s a point of pride. It’s also an important way...

How Boissoneault Electric Elevated Both Their Client and Employee Experience Using Automation

Boissoneault Electric Corporation (BEC) is a full-service electrical shop based in Massachusetts. With a growing staff of licensed electricians, BEC...

Sales Reps Close Deals. Sales Automation Can Revolutionize What Comes Next.

The most important part of any sale isn’t the close; it’s what happens next. A customer’s satisfaction—and therefore their willingness...

How to Set Up The 3 Most Essential eCommerce Integrations – Zero Code Required

eCommerce is here to stay, and eCommerce integration will play a big role in its growth. According to Shopify, online...

You Don’t Need a Data Scientist to Be a Data-Driven Business

In 2018, there are more business tools and resources than ever before. From marketing and sales to HR and ChatOps,...

4 Ways to Use Salesforce and Google Sheets for Smarter Sales Ops

Sales is perhaps the fastest-moving part of any business. There’s a constant stream of new campaigns for sales reps to...

Why the Great Slack Outage of 2018 Shouldn’t Scare You

Late last week, collaboration app Slack experienced a three-hour outage that affected some of their users. Though the outage was...

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