Author: Hannah Herman

It wouldn’t be an exaggeration to say that when it debuted in 1999, Salesforce triggered a “Big Bang” in the...

It’s September, which means Dreamforce is right around the corner. One of tech’s biggest conferences, this year’s event expects over...

In the past ten years, companies have been able to expand and scale at a pace never seen before, prompting...

Browse any tech news website, and you’ll see countless articles talking about the future of work. From automation and AI...

A few years ago, Gartner announced it would no longer evaluate enterprise content management (ECM) vendors in a Magic Quadrant....

Do you often wish you knew exactly what your customers are thinking? Is your support team constantly burned out from...

According to Pew Research, about 70% of Americans are wary of a world in which machines execute tasks instead of...