Author: Hannah Herman

How Lead Bot can help your sales reps respond to leads faster and more thoughtfully

A big challenge for many sales teams is lead management—especially triaging new inbound leads. When a new prospect gets in...

Digital Change Agents: Mapping Out Business Systems with Erik Lopez of Lucidchart

This piece is part of our Digital Change Agents Series – Bay Area. When a business process intersects with multiple...

Want a Better MarTech Stack? Become a (M)architect.

This is a guest post by Fab Capodicasa, Managing Director of Hoosh Marketing. Most marketers have seen the beautiful MarTech...

Intelligent Automation: What Is It, Exactly?

Today, organizations are investing in digital more than ever before. According to IDC, global digital transformation spending will top $2.1...

3 Ways Business Systems Pros Can Help Their Orgs Make the Most of Chat Apps

Chat apps like Slack, Microsoft Teams, and Cisco Spark promise to revolutionize the way employees work. In fact, Gartner predicts...

How Canada’s #1 Luxury Retailer Creates a High-End Retail Experience with Workato

Originally founded almost 200 years ago, Canada’s #1 luxury retailer has grown into a premier high-end shopping destination. Offering the...

How to Write a Compelling Business Systems Job Description

A 2017 McKinsey report predicted that as many as 800 million jobs could be lost worldwide to automation by 2030....

Work Automation Index

2022 Read our report