Author: Hannah Herman

4 Ways to Use Salesforce and Google Sheets for Smarter Sales Ops

Sales is perhaps the fastest-moving part of any business. There’s a constant stream of new campaigns for sales reps to...

Why the Great Slack Outage of 2018 Shouldn’t Scare You

Late last week, collaboration app Slack experienced a three-hour outage that affected some of their users. Though the outage was...

5 Ways to Increase Productivity in the Marketing Department

The marketing department is a key player when it comes to growing any business. From ad campaigns to events and email...

Rethinking the Customer Journey in the Digital Age

In 2018, most companies are familiar with the concept of the customer journey: the process of selection, from brand awareness...

Is Your IT Team Always On Call? Automation Can Help.

IT is one of the few teams where crisis management is a large part of the job. Because IT issues...

No Department Left Behind: Why Automation Is Crucial to Every Team

In 2018, businesses will waste $900 billion in digital transformation spending, because 70% of digital initiatives won’t achieve their goals....

Automations We Love: How the Leading Cyber Security Firm Uses Cognitive Automations to Enhance Employee Self-Service

In any company, information about product features and capabilities is fundamental to a wide range of business processes. Sales teams...

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