Author: Hannah Herman

Late last week, collaboration app Slack experienced a three-hour outage that affected some of their users. Though the outage was...

The marketing department is a key player when it comes to growing any business. From ad campaigns to events and email...

In any business, there’s always going to be an element of red tape. Even though it can be frustrating, it’s...

In 2018, most companies are familiar with the concept of the customer journey: the process of selection, from brand awareness...

IT is one of the few teams where crisis management is a large part of the job. Because IT issues...

There are a million ways to streamline your workflows, but robotic process automation (RPA) is perhaps the most misunderstood. According...

In 2018, businesses will waste $900 billion in digital transformation spending, because 70% of digital initiatives won’t achieve their goals....