Zendesk Integration

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Build your own Zendesk workflow

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Customize your Zendesk integration with the following triggers and actions.

What’s a recipe?

Triggers

When this happens…

Zendesk
  • New organization
    New organization in Zendesk
  • New ticket
    New ticket in Zendesk
  • New user
    New user in Zendesk
  • New/updated organization
    New/updated organization in Zendesk
  • New/updated ticket
    New/updated ticket in Zendesk
  • New/updated user
    New/updated user in Zendesk

Actions

Do this…

Zendesk
  • Custom action
    Custom action in Zendesk (Custom)
  • Create organization membership
    Create organization membership in Zendesk
  • Bulk update tickets
    Bulk update tickets in Zendesk
  • Solve ticket
    Solve ticket in Zendesk
  • Create organization
    Create organization in Zendesk
  • Create ticket
    Create ticket in Zendesk
  • Upload attachment
    Upload attachment to Zendesk
  • Create user
    Create user in Zendesk
  • Delete ticket
    Delete ticket in Zendesk
  • Get organization details by ID
    Get organization details in Zendesk
  • Get organization by external IDs
    Get organizations in Zendesk
  • Get ticket details by ID
    Get ticket details in Zendesk
  • Get comments for ticket
    Get comments for a ticket in Zendesk
  • Get list of tickets by external IDs
    Get list of tickets by external IDs in Zendesk
  • Get user details by ID
    Get user details in Zendesk
  • List user identities
    Get user identity details in Zendesk
  • Search groups
    Search for a group in Zendesk
  • Search organization member
    Search for a organization member in Zendesk
  • Search organizations
    Search for organizations in Zendesk
  • Search tickets
    Search for tickets in Zendesk
  • Search users
    Search for users in Zendesk
  • Update organization
    Update organization in Zendesk
  • Update ticket
    Update ticket in Zendesk
  • Update user
    Update user in Zendesk
  • Show all 24
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