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Automate everything
Including connecting with 1000+ cloud and on-prem enterprise apps, DBs.
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Advanced workflows
With if/then conditions, loops, error handling and advanced data types.
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IT Approved
With security, governance, compliance. And scales across the enterprise.
Jumpstart your integration with 100+ pre-built recipe templates
Everything you can do in one place
Customize your Freshdesk integration with the following triggers and actions.
What’s a recipe?
Triggers
When this happens…
Freshdesk
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Closed ticketClosed ticket in FreshDesk
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Company createdCompany created in FreshDesk
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Company updatedCompany updated in FreshDesk
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New ticketNew ticket in FreshDesk
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Updated ticketUpdated ticket in FreshDesk
Actions
Do this…
Freshdesk
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Custom actionCustom action in Freshdesk (Custom)
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Add note to ticketAdd note in FreshDesk
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Create companyCreate company in FreshDesk
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Create contactCreate contact in FreshDesk
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Create ticketCreate ticket in FreshDesk
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Get agent detailsGet agent details in FreshDesk
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Get group details by IDGet group details in FreshDesk
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Get ticket by IDGet ticket by ID from FreshDesk
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Get user detailsGet user details from FreshDesk
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Search companiesSearch companies in FreshDesk
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Search contactsSearch contacts in FreshDesk
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Search ticketsSearch tickets from FreshDesk
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Update companyUpdate company in FreshDesk
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Update contactUpdate contact in FreshDesk
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Update ticketUpdate ticket in FreshDesk
- Show all 15
Integrate with 1000+ apps
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