Productivity

Based on research conducted by PwC, an optimized quote-to-cash (Q2C) process can increase a company’s revenue by 10-15%. To ensure...

According to Pew Research, the vast majority (81%) of adults in the U.S. own a smartphone.  With the figure already...

The potential harm associated with payroll issues can’t be understated. Simply paying an employee by an incorrect amount once, for...

Based on research at Stanford University, simply adding the recipient’s first name to an email’s subject line increases their likelihood...

According to research by IBM, nearly 2 in 5 candidates (38%) are more likely to accept a job offer just...

A variety of studies prove out customer support’s impact on the success of your business. For example, Microsoft found that...

In what ways are clients using your product? How’s your support team performing? Which customers haven’t paid their most recent invoice...