Customer Stories
How the Fair Work Commission Deployed Agentic AI in Weeks, Not Years
Australia’s Robodebt scandal left a scar on public trust in government automation. The scheme used a flawed algorithm to issue...
Customer Stories
The Architecture Underpinning Connected Government: How Australian Agencies Orchestrate Across Departments with Workato
The integration challenges facing government agencies can no longer be solved with bespoke point-to-point integrations between two systems. A CIO...
Customer Stories
$400,000 Saved. Instant Access Changes. How An Australian Government Agency Closes Two Costly Gaps with Workato
Australian government agencies carry two operational problems that are so common they have become background noise. The first is the...
Productivity
Why Enterprise AI Agents Fail at Execution – And the Fix
Enterprise AI agents fail at execution, not reasoning — and the failure is architectural, not technical. The reasoning capability of...
Productivity
What Is a Control and Execution Plane for Enterprise AI?
A Control and Execution Plane for Enterprise AI is the unified governance and orchestration layer that both governs what AI...
Developer
Introducing Workato Labs: Built for Developers and Their Agents
Today we’re introducing Workato Labs: a home for experimental, open-source developer tools that bring Workato into modern AI-native workflows. Whether...
Customer Stories
How Upstart and API People Cut Lending Partner Onboarding to 4 Weeks with Workato
For Max Rothstein, Head of Solutions and Integrations at Upstart, the stakes of his job are baked into the company...
BPO
AI Orchestration for Staffing and Recruitment: A BPO Leader’s Guide to Automating the Talent Lifecycle
AI orchestration for staffing and recruitment is becoming the dividing line between BPOs that turn AI into margin and those...