Author: Nicole Lee

18 business automation statistics for 2022

In our increasingly digital age, automation is synonymous with driverless cars and robots in the checkout queue. But automation can...

15 Stats That Demonstrate Why Your Digital Transformation Efforts Are Failing—And How To Fix Them

Digital transformation is one of the most popular business trends. Research shows that two-thirds of Global 2000 companies will, by...

20 Apps You Can Use To Automate Your Work

A comprehensive suite of business apps has become an essential toolkit for any digital-first organization. According to an IDC survey,...

Five Fortune 500 Companies Leading Digital Transformation

On a fundamental level, digital transformation is a full-scale commitment to continuous business innovation. It starts with the right leadership,...

What Role Will CRMs Play in the Future of Work?

Technology is the basis of the future of work. Nowhere is this truer than in Customer Relationship Management (CRM), a...

5 Unique, Must-Attend Dreamforce 2017 Parties

There’s no shortage of parties during Dreamforce and it can be difficult to decide which ones you want to attend....

How Salesforce Ohana Became One of the Strongest Case Studies for Effective Community Building

If you’ve visited San Francisco recently, chances are you’ve seen a glassy new skyscraper rising above the city. At 61...

W*rk Automation Index

2021 Read our report