Author: Nicole Lee

In 2016, charity: water—a nonprofit dedicated to increasing access to clean water around the world—tried a new fundraising tactic. The...

Many businesses put customer growth and acquisition as the first thing on their agenda. But studies show that customer retention...

The pursuit of being productive is a never-ending journey. From adopting open-office floor plans to using friendly bots, business leaders...

It’s been two years since we rounded up the best bots in the Slack universe. Since then, developers have created an exponential...

Successful businesses run like well-oiled machines. But for a company’s gears to work in tandem, collaboration between departments—from customer support...

What comes to mind when you think of artificial intelligence? Most people immediately associate the term with Terminator-like robots or...

This piece is the last portion of our three-part accounting series. To read more, check out Part 1 and Part...