Author: Nicole Lee

How Even the Leanest Nonprofit Can Achieve Digital Transformation

In 2016, charity: water—a nonprofit dedicated to increasing access to clean water around the world—tried a new fundraising tactic. The...

The Ultimate Guide To Optimizing Your NPS

Many businesses put customer growth and acquisition as the first thing on their agenda. But studies show that customer retention...

Chatbot Integration: Do Chat Apps Make You More Productive?

The pursuit of being productive is a never-ending journey. From adopting open-office floor plans to using friendly bots, business leaders...

10 More Bots for Slack You Need In Your Life

It’s been two years since we rounded up the best bots in the Slack universe. Since then, developers have created an exponential...

The Ultimate Guide to Increasing Customer Service Productivity Using Slack

Successful businesses run like well-oiled machines. But for a company’s gears to work in tandem, collaboration between departments—from customer support...

The Top 5 Integrations to Streamline Your Accounting Workflows

This piece is the last portion of our three-part accounting series. To read more, check out Part 1 and Part...

Integration Vacation: 5 Tasks to Automate So You Can Relax

Picture this: it’s your last day in the office, and you’re mere hours away from sipping that much-needed mango margarita...

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