Author: Jon Gitlin

The best ideas for tackling business challenges can come from anyone at an organization. The Business Technology team at Slack...

Atlassian, an enterprise organization that provides team collaboration tools, has experienced rapid growth over the past several years.  Case in...

Broadcom’s IT team has consistently implemented innovative and impactful automations for their employees. This was made all the more obvious...

Monica Wilkinson, the Lead Architect of Business Technology at Slack, has been using Workato alongside her team since 2017. Over...

As organizations continue to expand on their ecosystem of technology, the number of potential workflows they can automate only grows....

Similar to the proliferation of SaaS apps, the number of integration and automation tools have sprung up over the years. ...

There are seemingly endless stats that validate the value of customer retention. Bain found that a 5% increase in retention...