10 More Bots for Slack You Need In Your Life

It’s been two years since we rounded up the best bots in the Slack universe. Since then, developers have created an exponential...

The Ultimate Guide to Increasing Customer Service Productivity Using Slack

Successful businesses run like well-oiled machines. But for a company’s gears to work in tandem, collaboration between departments—from customer support...

How Coupa Uses Workato to Streamline Incident Management

Coupa Software (NASDAQ: COUP) is a leading cloud-based spend management software company used by companies like Staples, Salesforce, H&R Block...

5 Powerful Ways to Transform Your Workflows with Slack and JIRA

More and more businesses are turning to chat apps like Slack to communicate internally and to issue management platforms—like JIRA—to...

How One Successful Consultancy Leverages Workato in a Robust ITSM Toolchain

In the world of consulting, Praecipio Consulting has quickly made a name for itself. Specializing in the Atlassian suite of products...

How We Created a Deal Desk in Slack to Give Sales More Time to Sell

The biggest, most persistent problem that Salesforce customers have has nothing to do with Salesforce itself. Rather, the problem is...

How to build a Slack bot with no code

Slack bots are useful for both work and play, but they can be incredibly rigid in the tasks they can...

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