Thought Leadership

Learn about the threats that BPO organizations face in their current business model and how they can respond to them effectively.

Massimo reviews the two components of an EA platform and covers the steps for executing both (via stepwise approaches).

Learn about each component of the accelerator so that you can better decide whether your organization should leverage it.

We'll break down 3 common areas of automation that can help you respond to the current market conditions.

Learn how a team at Workato uses Standup Bot to help its employees build rapport, troubleshoot roadblocks, and align on projects.

Our director of CI shares her top strategies for gathering customer insights, building up champions, and prioritizing customers.

Here are the top trends we uncovered from analyzing the automations that 900 organizations built over the past year.