Thought Leadership

Year in Review: Our 20 Most Popular Blog Posts of 2017

It’s mid-December, which means one thing: 2017 is coming to a close. If you’re like us, you probably can’t believe...

15 Stats That Demonstrate Why Your Digital Transformation Efforts Are Failing—And How To Fix Them

Digital transformation is one of the most popular business trends. Research shows that two-thirds of Global 2000 companies will, by...

What Skills Will Thrive in the Fourth Industrial Revolution?

According to the World Economic Forum, we’re now living in the Fourth Industrial Revolution. Not unlike the first three, the...

Five Fortune 500 Companies Leading Digital Transformation

On a fundamental level, digital transformation is a full-scale commitment to continuous business innovation. It starts with the right leadership,...

What Role Will CRMs Play in the Future of Work?

Technology is the basis of the future of work. Nowhere is this truer than in Customer Relationship Management (CRM), a...

How Salesforce Ohana Became One of the Strongest Case Studies for Effective Community Building

If you’ve visited San Francisco recently, chances are you’ve seen a glassy new skyscraper rising above the city. At 61...

How Even the Leanest Nonprofit Can Achieve Digital Transformation

In 2016, charity: water—a nonprofit dedicated to increasing access to clean water around the world—tried a new fundraising tactic. The...

Work Automation Index

2022 Read our report