Thought Leadership

We Tested 114 B2B Companies’ Lead Response Times. Here’s What We Learned

It’s imperative that organizations respond to inbound leads within minutes. According to a study by the Harvard Business Review, which...

3 Automations that Allow Us to Onboard and Support Our Employees Effectively

People ops teams have expanded their responsibilities in recent years. While their focus remains on people, they also guide their...

What Marketing Automation Means Today and How You Can Leverage It

As a marketer, you’re playing an increasingly important role at each stage of the customer lifecycle. You’re tasked with engaging...

How to Build a Security Culture in Your Organization

It’s critical that your organization protects customers’ data, as it helps you retain their trust as well as their business....

How to Manage Technical Debt Effectively with Julie Cullivan

In a time when speed and efficiency are critical, companies can easily overlook technical debt—the implicit cost of additional work...

What it Means to Have SaaS at Scale with Sylvie Veilleux

Companies are managing hundreds and hundreds of SaaS solutions, but how can you ensure that you are getting the most...

Why HubSpot Migrated to Workato

We chatted with Derek Roberts, who spent 7 years as the Director of Services Strategy and Operations at HubSpot and...

Work Automation Index

2022 Read our report