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Thought Leadership

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Thought Leadership

Study: the state of automation in Singapore

Organizations across Singapore are jumping on the automation bandwagon. In fact, in 2021, Deloitte ranked…

Jan 11, 2023

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4 min read
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Solutions, Thought Leadership

How automating your billing processes can help eliminate revenue leakage

According to MGI, 42% of companies experience revenue leakage. Given the odds, there’s a high…

Jan 10, 2023

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4 min read
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Solutions, Thought Leadership

How the sales tech stack is evolving—and what you can do to get the most out of yours

For example, during my days at Outreach, the platform was quickly establishing itself as the…

Dec 14, 2022

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4 min read
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Thought Leadership

Why your operating model is a critical element of your enterprise automation strategy 

In the “Are integration and automation two distinct IT disciplines?” article, we discussed how integration…

Dec 5, 2022

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4 min read
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Thought Leadership

The pros and cons of the democratized enterprise automation operating model

In my experience, the federated and centralized enterprise automation delivery models are the most popular.…

Nov 19, 2022

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9 min read
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Thought Leadership

How BT teams are responding to the economic headwinds (according to our research)

For business technology (BT), the impact has been both predictable and surprising. For example, according…

Nov 10, 2022

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3 min read
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