Sales

A big challenge for many sales teams is lead management—especially triaging new inbound leads. When a new prospect gets in...

When we studied the lead response times of 114 B2B organizations, we found that 99% of them took longer than...

Product usage data is critical in enabling your organization’s growth. Used effectively, it allows your sales reps to sell more,...

Sales reps spend just 35% of their time on selling-related activities. The rest of it is likely occupied by repetitive...

The biggest, most persistent problem that Salesforce customers have has nothing to do with Salesforce itself. Rather, the problem is...

This piece is part of our series Inside Workato’s Kitchen where we show you how we use our own product...