Changelog

AWS IAM Role Sharing is now available for Automation HQ (AHQ) customers, streamlining AWS access management across parent and child workspaces:

• When enabled, child workspaces now inherit the same External ID as the parent workspace's environment, removing the need to manage workspace unique IDs individually.
• Simplifies access control for AWS resources like Secrets Manager, S3, and IAM-authenticated connectors.
• Improves security and governance by enforcing consistent IAM policies across all workspaces.
• Reduces administrative overhead and minimizes compliance risks for enterprises with complex AHQ environments.

Learn more in the AWS IAM Role Sharing documentation.

For March 2025, Wrike leads with enhancements to user actions, trigger reliability, and improved output fields. Azure OpenAI, AI by Workato, and OpenAI introduce a new image analysis action to support smarter visual processing. Data Tables Connector adds batch triggers and flexible output configuration, streamlining record handling across workflows. Updates to IDP by Workato improve document parsing and error handling, while enhancements across Shopify, Trackvia, and Zendesk bring GraphQL file model support, stronger authentication, and UI improvements to elevate integration performance. Curious about these updates? Check out more details here!

Ruby Snippets now supports puts statements for logging, completing the debugging toolkit across all code connectors and joining print for Python and console.log for JavaScript. Logged values from puts will appear line by line in the “Output” tab of job history, making it easier to troubleshoot and monitor intermediate values when working with custom scripts.

Learn more in the Ruby, Python, and JavaScript documentation.

The Data Tables connector now supports batch triggers, complementing its existing real-time capabilities and enabling new use cases like periodic syncing and batched recaps of data changes. Two new triggers have been introduced:

• New records (batch)
• New/updated records (batch)

These follow the same familiar design experience as other Workato batch triggers. Each batch supports up to 200 records and is available out-of-the-box.

Workato has improved debugging in Ruby, Python, and JavaScript Snippet actions by introducing detailed error stacktraces. Users can now view exactly where errors occur within their custom scripts by checking the “Error” tab in job history. This enhancement makes it easier to pinpoint and resolve issues without guesswork.

Learn more in the Ruby, Python, and JavaScript documentation.

Agentic Studio is now live in public beta, offering enterprises a powerful way to build and orchestrate AI agents (Genies) that can understand business context, reason through tasks, and take meaningful action across departments.

• Agentic Studio allows teams to create Genies that can be embedded into business processes in IT, Finance, HR, and Sales.
• Genies leverage Workato’s 1000+ connectors, giving them the ability to read from and act on systems across the enterprise.
• Unlike custom-coded agent frameworks, Agentic Studio enables faster creation and deployment without sacrificing enterprise integration needs.
• Enables deployment of agents across use cases, avoiding the limitations of vendor-specific AI solutions that are siloed and narrowly scoped.

Learn more in the Agentic documentation.

OPA 27.0 delivers key updates across SMB, Kafka, SAP, FTPS, and configuration—focused on improving compatibility, security, and flexibility.

• New on-prem SMB adapter enables direct network share connections without OS-level drive mapping. Supports cross-domain access on Windows and Linux.
• Added JSON format support in schema registry, alongside Avro and Protobuf.
• Upgraded to SAP JCo 3.1.11 with legacy JCo 3.0 compatibility and added a “Detail” field to Check IDoc Status for clearer error insights.
• Config.yml is now optional for cloud profiles; a config.yml.sample is provided with restricted default permissions.
• New JAVA_OPTIONS variable supports custom JVM parameters on all platforms.

Learn more in the OPA 27.0 documentation.

The SAP OData connector now supports batch requests, enabling multiple CRUD operations in a single API call for improved efficiency and reduced task usage.

• New “Batch request” action supports grouping multiple operations (Create, Read, Update, Delete) into one request.
• Reduces HTTP requests and task usage in Workato.
• Improves performance and simplifies implementation—no need for custom multipart payloads.

Learn more in the SAP OData documentation.

Insights now enables customers to track KPIs and quantify the value of their automations with Calculated Columns:

• Calculate automation ROI, total cost of ownership, and department-specific pricing based on unit costs.
• Measure elapsed time between events to track Mean-Time-to-Resolution (MTTR) and ensure teams meet SLAs.
• Convert transaction dates into financial quarters or create department-specific views from existing datasets.

Learn more in our Insights documentation.

We're excited to announce two updates to the Embedded Platform.

Admin Console Reporting:

The Admin Console now reports all active connections across all end-customer environments.

When Environments are enabled, connection counts are now aggregated across all environments, ensuring consistent reporting with cases where Environments are not enabled.

This enhancement provides Embed Partners with improved visibility into their customers' usage.

For more details, see the Admin Console Reporting Documentation.

Activity Audit Logs:

Activity audit logs now capture and audit changes made to an end customer through an embed API directly within that end customer's workspace.

This update improves visibility and traceability of API-driven changes within the appropriate customer environment.

For more details, see the Activity Audit Log Documentation.