Keep up with the latest updates we’ve made in Workato.

Oct 6, 2022

Workbot for Slack: Waiting for user input in Slack Modal Dialogs

Users can now handle user input of Slack Modal Dialogs in the same recipe.

How it works
The Workbot recipe job will suspend until the user provides input and closes the modal. The job continues to the next action when it receives the input; it does not run a separate command as a distinct recipe trigger.

What this means for users
This enables users to specify multiple steps of Workbot-user interaction in one recipe, streamlining logic, reducing the number of recipes, and avoiding artificial and unnecessary bot commands.

Sep 20, 2022

On-prem Agent (OPA) 2.14.0 release

A new version of the on-prem agent has been released with updates in security, new on-prem agent monitoring, added support for Cliend ID and Secret encryption, and more. Click here for the full version notes.


Deleted item trigger in QuickBooks Online

Users can now create recipes that listen to deleted item events in Quickbooks. This enables accurate syncing of data between QBO and downstream systems like Shopify.


Gong – New engagement actions

Users can now stream customer milestones from various systems like databases (for product usage), Docusign (for contract signing) or SkillJar (course completion) into Gong to gain a full 360 view into the events that contribute toward a successful sale or upsell.  To learn more, read docs and check the sample recipe Sync Docusign Contract event to Gong Deal.


Azure Blob Storage – Multitenant authentication support

 Multitenant authentication support

  • Users now have the ability to choose the “connection account type” and can sign in with a common, organization, or tenant-specific connection account type. Common supports personal, enterprise, and multi-tenant accounts, which are not tenant-specific. The organization supports multi-tenant enterprise accounts.

Jul 13, 2022

On-prem Agent (OPA) 2.12.2 release

Jul 7, 2022

Pending job queue transparency

The job summary view now provides full visibility into the queue of pending jobs for the recipes. In a quick glance you can get an overview of the following:

  • Number of jobs waiting to be processed in the queue
  • Estimated time for clearing the jobs in queue

Now you can check the queue size, and processing times to identify potential bottlenecks, or opportunities for optimization.

Jun 30, 2022

On-Prem Agent (OPA) 2.12.1 Release

OPA 2.12.1 release includes multiple enhancements, and fixes for known issues:

  • Microsoft SQL Server on Windows service: fixed DLL library loading issue
  • SAP: fixed  client number issue with leading zeros
  • PostgreSQL: fixed issue related to timestamp with timezones
  • Extended logging for http 520 error
  • Added support for new configuration file encoding: UTF-8 BOM
Jun 30, 2022

Simpler parsing for CSV files

We’ve improved CSV by Workato to make it simpler and more reliable to describe the schema of CSV files. Instead of copying column names from the header row, Simply upload a sample CSV file.

Jun 30, 2022

Wrangle large search results with Sage Intacct

We’ve updated the Sage Intacct connector’s Search Object action to return up to 1000 results. You can also handle queries returning more than 1000 results with support for pagination.