An enterprise platform bot for Slack - no coding required!

Intelligent Workflows, ChatOps, Notifications across all your apps

Intelligent Workflows, ChatOps, Notifications across all your apps
Approval Workflows

Approval Workflows

Deal Desk

When a Deal Desk request is created from Salesforce, a notification can be posted to the specific channel or sent as a DM. Upon clicking the Approve or Reject buttons, Workbot will authenticate the user to ensure that he/she has sufficient privileges to administer that action, and log the action gets logged into Salesforce automatically.

IT request approvals

Quickly and easily request for IT items via ServiceNow from Slack. The designated approver can also view the buying history of the requester before approving or rejecting the request. The requester eventually gets a DM on the request outcome.

Order fulfillment approvals

When a purchase is made that needs to be fulfilled, like an ecommerce purchase, it often requires some form of approval. These are routed to Slack for a fast respose. The fulfilment process can even be kickstarted automaticaly.

Vacation / Expense approval

Going on a vacation or need to file for an expense report? Quickly request the approval workflow from your manager within Slack. All the information will be automatically recorded in your HR, Finance apps like Workday, Expensify.

Approval Workflows
Approval Workflows

Chat Ops

Security Ops

Handle all your security operations from Slack. For example, connect Okta to Workbot to get security notifications (such as an anomaly in login pattern) and act on it right from Slack. You can even perform actions such as view recent logins, see related groups a user is in, and activate/deactivate accounts.

Automated ITOps follow-up

Automatically assign a JIRA or Github issue to someone when critical issues arise from a monitoring tool. Workbot can notify everyone in an appropriate channel. When the issue is updated, everyone gets notified in Slack too.

Smart, actionable alerts from DevOps

Instead of getting a firehose of alerts, you can define various thresholds, monitor velocity of alerts and then based on these settings, post alerts to the relevant channel or person on Slack.

Chat Ops
Approval Workflows

Connected Support

Support escalation workflow

Quickly escalate support tickets to engineering by creating the corresponding ticket in JIRA from Zendesk right from Slack. Further, you can even set up a channel and invite the relevant stakeholders such as support agents and engineers to resolve the issue, log comments to the tickets directly, without hopping in and out of the different systems.

View tickets quickly

Need to look up on ticket info? Simply type “show ticket” to see specific ticket details, or “list tickets” to view the last 5 tickets opened by the user.

Create tickets within Slack

Besides getting notifications, take actions within your apps from Slack. Quickly create support tickets right from Slack so you can save time and focus on providing better customer experience.

Connected Support
Approval Workflows

Connected Sales and Marketing

Visually track your progress

Workbot can help you monitor your sales target and shows you automated daily progress in charts.

Get info quickly and watch URLs unfurl

Besides getting notifications, take actions within your apps from Slack. Quickly create support tickets right from Slack so you can save time and focus on providing better customer experience.

Get personalized notifications

Need to look up on ticket info? Simply type “show ticket” to see specific ticket details, or “list tickets” to view the last 5 tickets opened by the user.

Connected Sales and Marketing

Completely customize your workflows, commands, and notifications across 200+ apps

Workbot commands are powered by the Workato platform via recipes. Customize recipes to suit your specific app customizations, or create your own workflows and commands to work with your business needs.

Select an app to learn more

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Examples of what Workbot can do:

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Users love Workbot ❤️

  • Marc Mastrocola
    Marc Mastrocola
    Director of Marketing Operations & Growth Hacker
    H20.ai
    We are excited to be able to take actions and automate our tasks right from within Slack conversations. For example, the ability to get a contextual 360-degree view of the situation or the ability to update records directly from Slack. We feel this will have big impact on the productivity of our growth team by saving us a ton of time switching between apps.
  • Jon-Luke West
    Jon-Luke West
    Software Engineer
    OpticalPhusion
    We are excited to be able to take actions and automate our tasks right from within Slack conversations. For example, the ability to get a contextual 360-degree view of the situation or the ability to update records directly from Slack. We feel this will have big impact on the productivity of our growth team by saving us a ton of time switching between apps.
  • Chris Eustace
    Chris Eustace
    President and Founder
    Eustace Consulting
    I can manage the entire business from my phone with Slack and Workbot. If I’m traveling to a client or out of the office, I can manage the business from my phone. I can be completely mobile.
  • Marc Mastrocola
    Marc Mastrocola
    H20.ai
  • Jon-Luke West
    Jon-Luke West
    OpticalPhusion
  • Chris Eustace
    Chris Eustace
    Eustace Consulting

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Workato is an integration platform for intelligent automations, providing enterprise integration and process automation, enabling both business and IT teams to build, operate and rollout workflow automations.
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