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Zendesk and Plusgrade WOW Session featured blog image
AI Agents & Orchestration, Customer Stories

Zendesk and Plusgrade on Two Paths to Production AI

One company leaned into organized chaos and decentralized execution. The other is building a reusable…

Oct 14, 2026

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5 min read
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Red Hat and Lenovo Featured Blog Image
AI Agents & Orchestration, Customer Stories, Embedded Integration, Enterprise MCP

Red Hat and Lenovo on What to Build and What to Buy

Red Hat and Lenovo took unscripted questions at WOW Las Vegas 2026 and landed on…

Oct 14, 2026

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5 min read
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AI Challenges Hero
AI Governance & Security, Thought Leadership

From Fear of Falling Behind to Fear of Losing Control: What 1,001 IT Leaders Say About AI Agents

We surveyed 1,001 US IT decision-makers at the VP level and above. Of those, 74%…

Oct 13, 2026

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2 min read
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Changelog

API Platform: Shorter Authorization Tokens

API Platform now issues shorter authorization tokens. OAuth2 client IDs and secrets go from 64 to 50 characters. The level…

Oct 20, 2026

On-Prem Agent 33.1

SAP — Updated SAP JCo libraries to version 3.1.14. SAP — IDoc triggers now retrieve ALE and IDoc configuration filtered…

Oct 14, 2026

Community Connectors: What’s new in September 2026

✨ September’s spotlight is an agent-ready web stack. Firecrawl turns sites into clean, AI-ready data: scrape a page to markdown or…

Oct 7, 2026

MCP Proxy with OAuth Support

Proxy MCP servers now support OAuth, so each end user authenticates to the upstream MCP server with their own account.…

Oct 6, 2026