Blog

AI Agents & Orchestration, Customer Stories
Zendesk and Plusgrade on Two Paths to Production AI
One company leaned into organized chaos and decentralized execution. The other is building a reusable…
Oct 14, 2026
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5 min read

AI Agents & Orchestration, Customer Stories, Embedded Integration, Enterprise MCP
Red Hat and Lenovo on What to Build and What to Buy
Red Hat and Lenovo took unscripted questions at WOW Las Vegas 2026 and landed on…
Oct 14, 2026
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5 min read

AI Governance & Security, Thought Leadership
From Fear of Falling Behind to Fear of Losing Control: What 1,001 IT Leaders Say About AI Agents
We surveyed 1,001 US IT decision-makers at the VP level and above. Of those, 74%…
Oct 13, 2026
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2 min read
Changelog
API Platform: Shorter Authorization Tokens
API Platform now issues shorter authorization tokens. OAuth2 client IDs and secrets go from 64 to 50 characters. The level…
Oct 20, 2026
On-Prem Agent 33.1
SAP — Updated SAP JCo libraries to version 3.1.14. SAP — IDoc triggers now retrieve ALE and IDoc configuration filtered…
Oct 14, 2026
Community Connectors: What’s new in September 2026
✨ September’s spotlight is an agent-ready web stack. Firecrawl turns sites into clean, AI-ready data: scrape a page to markdown or…
Oct 7, 2026
MCP Proxy with OAuth Support
Proxy MCP servers now support OAuth, so each end user authenticates to the upstream MCP server with their own account.…
Oct 6, 2026