Thought Leadership

IT automation trends in 2023 that reveal how organizations are transforming their operations

After analyzing the IT automations that hundreds of our clients built last year, the following trends stand out.

How Shutterstock built an integration strategy for enterprise and beyond

The Director of Innovation & Enterprise Enablement for Shutterstock shares their approach to scaling integrations.

Work Automation Index 2022: org-wide automation is becoming prevalent

Here are our key takeaways after analyzing the automations that 900 midsize and enterprise organizations built last year.

A look at the different types of technology platforms you can use for enterprise automation

Massimo explains how you can deploy 3 increasingly popular platforms—within the context of your enterprise automation strategy.

How to uplevel your CX in today’s business environment

Our VP of product marketing shares how to deliver a CX that helps you scale, retain customers, and turn customers into advocates.

How LivePerson tackled their integration backlog

The Director of Product and Engineering at LivePerson shared how her team built a scalable integration strategy.

How Box redefined business & IT collaboration to scale automation

The Director of ES shares how they empower business teams to use Workato while instituting the proper governance and controls.

Work Automation Index

2022 Read our report