Thought Leadership

Why a modern customer 360 is key to enabling GTM teams (and a traditional customer 360 isn’t)

We'll break down the pitfalls of a traditional customer 360 and explain how a modern one supports GTM teams by sharing examples.

Why an iPaaS should play a crucial role in your enterprise automation platform strategy

Massimo shares his thoughts on where the market for iPaaS is headed as well as some tips for selecting an iPaaS solution.

How the sales tech stack is evolving—and what you can do to get the most out of yours

Our GTM leader explains "Sales Tech Mayhem" in detail and outlines how a modern iPaaS can help you adjust to it successfully.

The pros and cons of the centralized enterprise automation operating model 

Massimo explores the model's strengths and weaknesses, and he goes on to explain when it makes sense to adopt it.

Why your operating model is a critical element of your enterprise automation strategy 

Massimo introduces 3 models your organization can choose from to carry out an enterprise automation strategy.

The pros and cons of the democratized enterprise automation operating model

Massimo explains the democratized enterprise automation operating model's pros and cons and clarifies when to adopt it.

The pros and cons of the federated enterprise automation operating model

Massimo breaks down everything you need to know about the federated enterprise automation operating model.

Work Automation Index

2022 Read our report