Showing 103 - 108 of 207 articles
Sort by:
Solutions, Thought Leadership
5 customer support automation stats that stand out in 2023 (based on our research)
The pandemic has pushed customer support teams to rethink how they interact with and provide…
Jun 29, 2022
•
4 min read
Company & Product News, Thought Leadership
Work Automation Index 2022: organization-wide automation is becoming prevalent
We can identify the applications organizations use when implementing integrations and automations; we can pinpoint…
Jun 15, 2022
•
4 min read
Automation & Integration, Thought Leadership
A look at the different types of technology platforms you can use for enterprise automation
A comprehensive enterprise automation platform delivers a multitude of capabilities—from application and data integration to…
Jun 14, 2022
•
4 min read
Solutions, Thought Leadership
How to uplevel your CX in today’s business environment
In 2013, when Forrester Research proclaimed the end of the "Age of Information" and the…
Jun 9, 2022
•
2 min read
Customer Stories, Thought Leadership
How Box redefined business & IT collaboration to scale automation
The recipe count (or the number of individual automations) well exceeded Box’s subscription; there wasn’t…
May 19, 2022
•
3 min read
Thought Leadership
How to manage an ever-growing tech stack effectively (according to The State of Martech)
This leaves any reasonable person wondering: “This growth can’t persist indefinitely, right?” Well, maybe it…
May 18, 2022
•
4 min read