Customer Success
The Top Challenges of Modern Customer Support (And How to Solve Them)
Providing modern customer support is a challenge. The cost to acquire a customer (on average: $395 in SaaS) is more...
Customer Success
The Ultimate Guide to Increasing Customer Service Productivity Using Slack
Successful businesses run like well-oiled machines. But for a company’s gears to work in tandem, collaboration between departments—from customer support...
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