Author: Shawn Basak

Employee “road warriors” who travel frequently have high-stakes responsibilities: cultivating leads, closing new business, and delivering flawless client presentations.  But...

Congratulations! You’ve hired a brand new employee.  Unfortunately, hiring is not as seamless of a transition as we employers and employees...

Every long, hard day at work has a similar ending. No, not a celebratory drink nor a good night’s sleep:...

In recent years, more than ever, business functions are more tightly linked within SMBs due to the explosion of best-of-breed...

Companies spend about 20% of their marketing budget on events to find new leads.  Engaging with potential customers and partners...

Think about the last time you sent a customer satisfaction survey. The results come back and someone might look at...