Author: Pamela Seaton

At Zendesk Showcase – San Francisco, Massimo Rapparini, CIO and Head of CX at Logitech, spoke about creating compelling customer...

Low-code is a visual approach to application development, enabling users of various experience to create applications for web and mobile...

Everyone has had days in their career, or the average workweek, where the pressure of an upcoming deadline or project...

Box is a leading content management and collaboration platform that integrates with thousands of apps to make it easy for...

When it comes to digital transformation it’s no longer a question of if you should do it, but when. According...

Lead enrichment is an important part of the lead management process, which also includes lead uploads, lead-to-account matching, lead routing...

According to McKinsey, B2B digital leaders who invest in the appropriate technologies and practices drive five times more revenue growth...