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Jon Gitlin

Jon Gitlin

224 articles

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Solutions

How Help Desk Automation Can Transform the Customer and Employee Experience

Any organization that wants to achieve sustainable and significant success needs to provide world-class experiences…

Dec 9, 2020

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5 min read
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Automation & Integration

Support automation: what it is and 5 ways you can apply it

The quality of your customer support can make or break your organization’s growth trajectory. According…

Dec 4, 2020

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9 min read
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Solutions

3 Quote-to-Cash Apps that Can Fuel Your Sales Reps’ Success

Based on research conducted by PwC, an optimized quote-to-cash (Q2C) process can increase a company’s…

Dec 4, 2020

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3 min read
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Automation & Integration

3 Best IT Apps for Faster Incident Management

According to Pew Research, the vast majority (81%) of adults in the U.S. own a…

Nov 30, 2020

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3 min read
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Solutions

Drip Marketing Automation: What You Need to Know Before Implementing It

Based on research at Stanford University, simply adding the recipient's first name to an email’s…

Nov 24, 2020

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6 min read
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Automation & Integration

3 Jobvite Automations that Can Help You Recruit More Successfully

According to research by IBM, nearly 2 in 5 candidates (38%) are more likely to…

Nov 23, 2020

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3 min read
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