Changelog

Decision Models are now generally available across all Workato subscription plans. Define decision tables once and reuse them across multiple workflows — replacing scattered conditional logic with a centralized, auditable, and scalable approach to complex business rules.

• Build and manage decision tables using an industry-standard format for conditional logic.
• Reuse models across multiple recipes for consistent outcomes in use cases like lead scoring, dynamic pricing, risk checks, and order fulfillment.
• Audit and update business logic in one place without touching individual workflows.
• Available to all customers, including Embed, as a core building block of enterprise automation.

Learn more about Decision Models.

The folder_id parameter is becoming required on three Developer API and OEM API endpoints that create assets. This supports the deprecation of the "Home Asset" folder and enables cleaner root folder structure and improved workspace organization.

POST /connections – folder_id must be specified when creating a new connection.
POST /recipes – folder_id must be specified when creating a new recipe.
POST /recipes/:recipe_id/copy – folder_id must be specified when copying a recipe.
Requests made without folder_id after May 7, 2026 will return an error response. Note that error formats vary by endpoint (HTTP 200 with error body, HTTP 422, or HTTP 400).
What you need to do:
Create a new folder in your Workato workspace (or use an existing one) and retrieve its folder_id.

Update your API calls to include the folder_id parameter before May 7, 2026.
If you have questions, contact your Customer Success Manager or reach out to Support.

Learn more about the Developer API.

License Genie is generally available — our newest pre-packaged AI agent that continuously identifies underused licenses, engages employees to find the most cost-effective solution, and executes approved changes to reduce software waste while keeping teams productive.

• Surface underused and inactive licenses across all managed apps — no spreadsheets, no manual audits.
• Engage employees in a conversation before acting, recommending right-sizing or lower-cost tiers before any removal.
• Route decisions through configurable approval workflows with automated follow-through built in.
• Track realized savings per app in real-time dashboards, exportable directly to Finance and BI tools.

Learn more about License Genie.

The Outreach – Sales Engagement MCP Server enables you to manage sales engagement workflows directly within your Workato workspace.

• Outreach – Sales Engagement MCP Server: Manage sequences, prospects, accounts, calls, tasks, and enrollment. Find, create, update, and act on your sales engagement data through natural language.

See all Pre-Built MCP Servers.

Logging Service streaming is generally available, enabling teams to route Workato platform logs directly to their external observability and alerting tools.

• Stream any log type and level — filter by trigger errors, OPA failures, MCP tool invocations, Data Pipelines events, and job logs across INFO / WARN / ERROR levels.
• Send logs to Splunk, Datadog, S3, Azure Monitor, or any destination your team already uses — no custom plumbing required.
• Embed-ready — stream from the admin workspace to a centralized destination, or configure per EEC workspace independently.

Learn more in Logging Service.

This minor release brings reliability and performance improvements across database connectivity, file operations, and Kafka authentication.

• Database: Improved asynchronous task management for more consistent performance under load.
• Database: Resolved a Hikari Connection Pool error that occurred when using secrets.
• Oracle: Increased maximum BLOB size to 50MB.
• On-prem files: Enhanced timeout handling for list file operations.
• Kafka: Fixed bug for OAUTHBEARER SASL mechanism (affected OPA 31.0).

Learn more in On-Prem Agent Version Notes.

Two new MCP Servers are available to help you manage support tickets and email workflows directly within your Workato workspace.

• Zendesk – Ticket Management MCP Server: Find, create, and update support tickets — review conversations, manage queues, monitor SLAs, and keep tickets moving without leaving your AI workflow.
• Outlook – Email MCP Server: Search conversations, review messages and attachments, draft or send emails, and keep your inbox organized.

See all Pre-Built MCP Servers.

Two new MCP Servers are available to help you explore data and manage social media engagement directly within your Workato workspace.

• Databricks – Data Explorer MCP Server: Discover tables, understand schemas, and run safe, read-only queries using Unity Catalog. Support for long-running queries will come in v2.
• X MCP Server: Publish content, search posts and threads, and analyze engagement and conversation activity.

See all Pre-Built MCP Servers.

The Workday – End User MCP Server enables you to manage HR workflows directly within your Workato workspace.

• Workday – End User MCP Server: Manage your profile information, reporting relationships, time-off requests, and direct-report approval actions.

See all Pre-Built MCP Servers.

We're excited to share the latest platform connector updates for February 2026. This release delivers meaningful improvements across a wide range of connectors — from expanded MCP support in Workday and Confluence, to greater flexibility in NetSuite REST enum field handling, to a significantly upgraded HTTP connector with multipart content type support. Want to dive deeper? Learn more here!