Keep up with the latest updates we’ve made in Workato.

Dec 17, 2023

November Product Scoop

Get a brief on what's rolled out this November. Here's your quick snapshot of all the essentials.

Dec 13, 2023

Community Connectors: What’s new in November

We've released 23 new or updated connectors, including platforms like Creatio for streamlined CRM workflows, Classy for seamless online fundraising, Ivanti Neurons for efficient ITSM automation, and Keycloak for robust identity management. Explore the full update here for details on these connectors and how they can enhance your automation experience.

Dec 6, 2023

Have strict security and compliance policies? Restrict your collaborator’s access to their personal workspaces today!

Starting today, we're allowing our users to opt in remove access to their collaborator's personal Workato workspaces so that they'll only be able to build inside of pre-approved  workspace. For companies with strict security and compliance protocols, we highly recommend opting in to this security update as this leaves no action taken by your collaborators unlogged and unauditable. This change is compatible with both direct and embed customer accounts.

For maximum activity logging, we recommend setting up audit log streaming too!

Dec 4, 2023

Error Info Datapills Update

We've added three data pills to the on error step of the error catch block: errored app, errored action, and errored step number.

These new datapills allow you to expand your error handling with conditional logic based on the which part of your recipe encountered an error.


AI by Workato Connector

We announced AI by Workato earlier this year and have been working hard to bring it to everyone. We are excited to announce today that it is available to everyone!

The AI by Workato Connector enables you to leverage the power of generative AI in your workflows to perform actions like:

  • Draft emails
  • Route tickets
  • Extract structured data from text
  • Summarize and answer questions source texts
  • Analyze sentiment

With great power, comes great responsibility so the connector is currently limited to 100 action invocations per day. Reach out to your customer success representative to request access.

Nov 28, 2023

Navigate faster than ever with our Workspace settings and profile settings split!

We've revamped our navigational experience by separating workspace related settings from your personal profile settings. Our new Workspace admin tab is your go-to tab to find all environment related features such AI usage, Secrets Management, Key management, Audit Log Streaming, and more!

The personal profile tab on the other hand houses your personal information such as your name, email, workspace memberships and is the place you go to configure 2FA for your own account!

Nov 22, 2023

Introducing AssistIQ – Your Smart Product Companion!

AssistIQ is a new in-product companion with all the resources you need to succeed in Workato. With AssistIQ, users can discover the latest updates, search docs, discover new features, explore new automation ideas, and register for webinars without leaving the current page or task.

To give maximum flexibility, users can move their documentation search window anywhere they like, allowing them to navigate documentation while building all from the same window.

AssistIQ will show each user content based on their interests, journey with Workato, and persona, ensuring the content is always relevant. Check it out today by clicking on the AssistIQ button in the lower right of the Workato UI!


Batch publish and new API for Workato PubSub

We are releasing two Workato PubSub updates to more efficiently handle large volumes of events:

First, the new batch publish action allows you to send a batch of up to 100 events to a PubSub topic within one action. It's a valuable addition the Workato PubSub connector to go alongside the existing batch trigger.

Second, the PubSub API was moved to a totally new microservice resulting in increased throughput and up to a 50% latency decrease. The new API is now available on a new domain, Note that the old API version is still in operation and that both versions share the same auth tokens, data format, and endpoints to make it simple to migrate to the new API.


Custom webhook responses for custom connectors

With custom webhook responses, Workato Connector SDK developers can now build webhook triggers with custom responses to ensure triggers conform to their destination application.

This allows developers to create real-time triggers to applications like Microsoft, Facebook, and Adobe that require targets to respond in a specific format, making the Workato Connector SDK even more flexible.

This feature is available today for any dynamic webhook triggers created with the Workato Connector SDK.

Nov 16, 2023

Community Connectors: What’s new in October

We've released 15 new or updated connectors, including Trustcruit, streamlining recruitment feedback loops, and HeyMarket, enabling batch imports from Salesforce. We've also fine-tuned the SmartRecruiters connector, adding new actions related to job and candidate properties, enhanced the universal GraphQL connector, and more. Read our full update here.