Do everything in one place
Customize your Amazon S3 and Freshservice integration with the following
triggers and actions.
Triggers
When this happens…
Amazon S3
- New CSV fileNew CSV file in Amazon S3
- New fileNew file in Amazon S3
- New file sliceNew file slice in Amazon S3
Any other trigger you can think up
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Actions
Do this…
Amazon S3
- Custom actionCustom action in Amazon S3 (Custom)
- Create bucketCreate bucket in Amazon S3
- Delete file/folderDelete file or folder in Amazon S3
- Generate presigned URLGenerate a presigned object URL in Amazon S3
- Download file contentsDownload file contents in Amazon S3
- List files in bucket BatchList files in Amazon S3
- Upload fileUpload file in Amazon S3
- Upload file streamingStreaming upload file in Amazon S3
Any other action you can think up
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
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