Zendesk Sunshine integrations and automations

Seamlessly connect Zendesk Sunshine with other tools. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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    • Build powerful workflows, fast

    Triggers

    When this happens…

    Zendesk Sunshine
    • New organization
      New organization in Zendesk Sunshine
    • New ticket
      New ticket in Zendesk Sunshine
    • New ticket Real-time
      New ticket in Zendesk Sunshine
    • New/updated records Batch
      Trigger processes batches of new or updated records
    • New user
      New user in Zendesk Sunshine
    • New/updated organization
      New/updated organization in Zendesk Sunshine
    • New/updated ticket
      New/updated ticket in Zendesk Sunshine
    • New/updated ticket Real-time
      New/updated ticket in Zendesk Sunshine
    • New/updated user
      New/updated user in Zendesk Sunshine

      • Any other trigger you can think up

    Actions

    Do this…

    Zendesk Sunshine
    • Custom action
      Custom action in Zendesk Sunshine (Custom)
    • Create organization membership
      Create organization membership in Zendesk Sunshine
    • Bulk update tickets
      Bulk update tickets in Zendesk Sunshine
    • Create/update records Batch
      Upsert records in Zendesk Sunshine
    • Solve ticket
      Solve ticket in Zendesk Sunshine
    • Create custom object record
      Create custom object record in Zendesk Sunshine
    • Create organization
      Create organization in Zendesk Sunshine
    • Create relationship record
      Create relationship record in Zendesk Sunshine
    • Create ticket
      Create ticket in Zendesk Sunshine
    • Upload attachment
      Upload attachment to Zendesk Sunshine
    • Create user
      Create user in Zendesk Sunshine
    • Delete custom object record by ID
      Delete custom object record in Zendesk Sunshine
    • Delete relationship record by ID
      Delete relationship record in Zendesk Sunshine
    • Delete ticket
      Delete ticket in Zendesk Sunshine
    • Get custom object record by ID
      Get custom object record in Zendesk Sunshine
    • Get organization details by ID
      Get organization details in Zendesk Sunshine
    • Get organizations by external IDs Batch
      Get organizations in Zendesk Sunshine
    • Get relationship record(s) Batch
      Get relationship record(s) in Zendesk Sunshine
    • Get ticket details by ID
      Get ticket details in Zendesk Sunshine
    • Get comments for ticket Batch
      Get comments for a ticket in Zendesk Sunshine
    • Get list of tickets by external IDs Batch
      Get list of tickets by external IDs in Zendesk Sunshine
    • Get user details by ID
      Get user details in Zendesk Sunshine
    • Get list of custom object records by external IDs Batch
      Get custom object records in Zendesk Sunshine
    • List user identities Batch
      Get user identity details in Zendesk Sunshine
    • Get group by name
      Get group by name group in Zendesk Sunshine
    • Search organization member Batch
      Search for a organization member in Zendesk Sunshine
    • Search organizations Batch
      Search for organizations in Zendesk Sunshine
    • Search tickets Batch
      Search for tickets in Zendesk Sunshine
    • Search users Batch
      Search for users in Zendesk Sunshine
    • Update custom object record
      Update custom object record in Zendesk Sunshine
    • Update organization
      Update organization in Zendesk Sunshine
    • Update ticket
      Update ticket in Zendesk Sunshine
    • Update user
      Update user in Zendesk Sunshine

      • Any other action you can think up

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