Work Automation Index Press Kit

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We’re excited to announce that our Work Automation Index 2022 is officially live

This year’s research involved analyzing the applications and automations that 900 midsize to enterprise Workato customers used from February, 2021 through January, 2022. We also compared this data with the previous year’s to pinpoint the top trends we’re seeing.

To help you comb through and cover these insights more easily, you can find the following below: key learnings broken down by department, an overview on Workato, background on the executives whose comments were included in the report, and a link to the report’s press release. 

Department-specific findings

Looking to cover key automation trends in individual departments? You can leverage any one of these 1-pagers to fast-track your efforts.

Background on the executives featured in the report

Carter Busse 

Carter is the CIO of Workato, where he leads business technology and the  internal usage of Workato’s automation technology. His thought leadership has been quoted in Business Insider, Quartz, CIO Dive, VentureBeat, and more. As an IT executive, Carter has seen success in both private and public companies with a career spanning 3 IPOs – Excite@Home, Salesforce,com, and MobileIron. He was employee number 70 and the first IT leader hired at His leadership expertise spans automation, business technology, security, and IT operations. His current projects include using NLP to improve the employee experience, and driving security automations to new levels at Workato.

Massimo Pezzini
Head of Research, Future of Enterprise

Massimo is Head of Research, Future of Enterprise for Workato, the leader in enterprise automation. In this role, Massimo is a strategic advisor to the Workato team, with a focus on how automation technologies will evolve to support a rapidly transforming business environment. Massimo has 45 years of experience in the IT market and spent the last 25 years at leading research analyst firm Gartner as Vice President Analyst. At Gartner, Massimo played a leading role in some of the most ground-breaking research in automation and integration technology and has a profound understanding of the dynamics at play in these markets. He has advised hundreds of organizations worldwide, including Global 2000s, on how to strategically leverage integration and automation technology to support their digital transformation plans effectively and efficiently.

Kerry Moore
Vice President, Global Talent & Diversity

Kerry has over 20 years of experience leading Global Talent Acquisition teams for tech companies, where she laid the foundation for exponential growth across departments. Throughout her career, Kerry has developed Talent Acquisition strategies that promote and celebrate diversity and inclusion, improved process by using technology, data, and metrics to drive change, and has turned to using automation to create best-in-class candidate experiences. Prior to joining Workato as Vice President of Talent & Diversity, Kerry held senior leadership roles at companies including Kronos/UKG, Entegris, Teledyne FLIR, and most recently ZoomInfo where she was the VP of Global Talent.  

About Workato

The leader in enterprise automation, Workato helps organizations work faster and smarter without compromising security and governance. Built for Business and IT users, Workato is trusted by over 11,000 of the world’s top brands, including Broadcom, Intuit, and Box. Headquartered in Mountain View, Calif., Workato is backed by Altimeter Capital, Battery Ventures, Insight Venture Partners, Tiger Global, and Redpoint Ventures. For more information, visit or connect with us on social media:

Finally, here’s the press release on the report. In case there’s anything else you need, feel free to reach out to me directly at