Solutions
We Tested 114 B2B Companies’ Lead Response Times. Here’s What We Learned
It’s imperative that organizations respond to inbound leads within minutes. According to a study by the Harvard Business Review, which...
Solutions
Intent data: What it is, how it works, and how to use it
You can’t answer these questions by reading your customers’ and prospects’ minds, but you can do something nearly as effective:...
Enterprise Architecture
What is IT automation? A complete overview
Your IT department is the backbone of your organization. It handles essential tasks like supporting business systems, equipping new hires,...
Solutions
What You Should Know About Using RPA For Your Business
There are a million ways to streamline your workflows, but robotic process automation (RPA) is perhaps the most misunderstood. According...
Solutions
How Salesforce Ohana Became One of the Strongest Case Studies for Effective Community Building
If you’ve visited San Francisco recently, chances are you’ve seen a glassy new skyscraper rising above the city. At 61...