Boomi vs Workato: Choose the right iPaaS Platform

On the surface, both Workato and Boomi are iPaaS platforms that help automate processes and manage data flow, but if you take a closer look, you’ll see that Workato has several key advantages over Boomi that can make a big difference in how you integrate and automate your organization. Here are five reasons why Workato has the upper hand vs Boomi.

The Difference Between Boomi and Workato

Customer Support and Success

Workato prides itself on responsive and effective customer support. Our customers typically get support response within minutes. This level of customer satisfaction with Workato’s support team significantly outperforms Boomi according to G2. Other highlights include:

• A 95% user rating for Quality Support, compared to 86% for Boomi
• A 28% higher Net Promoter score.
• We have a 100/100 score in overall user satisfaction, far outperforming Boomi.

Time to Value

Workato stands out in delivering rapid time to value and unmatched speed of delivery compared to Boomi. Our cloud-native, serverless architecture, means zero downtime and instant automatic updates, eliminating performance bottlenecks and the need for scheduled maintenance. 

Workato’s intuitive interface and low-code/no-code UI mean business and IT users alike can quickly build, manage, and iterate on workflows, bypassing the steep learning curve and prolonged development times associated with Boomi.

Enterprise Grade Security and Governance

Workato offers a more comprehensive suite of cloud-based security features compared to Boomi. We bring data masking, enterprise key management, and robust data security policies to the table, all features designed to give organizations a higher level of confidence in protecting sensitive information. Boomi, on the other hand, lacks many of these features by default, when they are critical for modern iPaaS solutions.

• Workato offers end-to-end data encryption, role-based access and data masking, ensuring a high level of data security and compliance.
• Features like hourly key generation, BYOK/EKM, and secrets management are available on Workato but not on Boomi.

Workato is Tailored for the Modern Enterprise

Workato provides enterprise-grade API management solutions to prevent unauthorized access and potential data breaches that could compromise your organization. Our platform ensures peace of mind through robust access profiles and varied authentication methods. Access profiles allow for precise control over who can interact with your APIs and which API collections clients can access.

Furthermore, Workato supports multiple authentication methods, including Auth tokens, OAuth 2.0, JSON Web Tokens, and OpenID Connect.

Workato also adheres to industry-leading standards as part of its core offerings:

• SOC 1 & SOC 2
• ISO 27001 & 27701
• PCI DSS
• HIPAA
• GDPR

Learn more about how Workato beats Boomi at security and governance here.

Scalability and Performance

Workato is best-in-class when it comes to scalability without compromising performance. Our cloud-native architecture scales elastically, without DevOps. We offer a single platform with access to a whole range of integration and automation tools, including APIM, ETL/ELT and RPA. This means low development costs and no need for expensive system integrators.

Boomi, on the other hand, provides primarily on-prem deployment, and their API platform is only available on-prem. Scaling requires the provisioning of new servers. The Boomi platform is less suitable for event-based workflow automations (IF/THEN) which limits their ability to offer a truly comprehensive single platform solution.

Innovation and Versatility

Workato focuses on innovating in the iPaaS and automation space, particularly in areas like workflow automation, bots, RPA, and AI/ML. Our extensive community library of pre-built connectors and adaptors allows for rapid integration with a multitude of applications and services, making it easier to create and manage complex integration workflows right out of the gate. 92% of our users go live in three months.

We’ve had 450 product releases in the past 12 months, including our recent AI@work launch. Our LLM has a robust library of over 700k public integrations to train it. Boomi’s platform just doesn’t have the depth of data.

AI Capabilities

Workato offers advanced AI capabilities, including AI copilots, AI workflows, AI and ML accelerators, AI agents, and pre-built enterprise LLM connectors for OpenAI, AWS Bedrock, Google Gemini, Ollama, and more. We also feature robust Data Orchestration with ETL/ELT, reverse ETL, and data activation pipelines out of the box.

Boomi’s AI agents primarily consist of basic GPT interfaces overlaying a knowledge base or documentation aimed at incorporating LLM into recipes. The information they provide may be incomplete or inaccurate. Moreover, ETL capabilities are not inherently built into the Boomi platform—they were recently added through the acquisition of another company.

API Management

Workato excels in API management, Master Data Management, and B2B/EDI support with modern solutions designed to meet complex, enterprise-scale needs without the need for multiple-point solutions.

In contrast, Boomi’s investment in API management is limited and largely reliant on acquired technologies. Additionally, Boomi offers minimal control over MDH and relies on outdated EDI tools.

Workato vs Boomi

When it comes to ease of use, scalability, innovation, and cost, the choice for Workato is clear. We offer better security features, faster time to value, and stronger integrations. Plus, right now we’re making it even easier to migrate from Boomi to Workato, with free onboarding and subsidized implementation from our experts.