Author: Kristine Colosimo

How Paysafe Extended Zendesk’s Capabilities with Workato for Agile Workflows

Paysafe (formerly iPayment, Inc.) is a leading provider of payment processing solutions for small to midsize businesses. Serving more than...

How Coupa Uses Workato to Streamline Incident Management

Coupa Software (NASDAQ: COUP) is a leading cloud-based spend management software company used by companies like Staples, Salesforce, H&R Block...

How We Created a Deal Desk in Slack to Give Sales More Time to Sell

The biggest, most persistent problem that Salesforce customers have has nothing to do with Salesforce itself. Rather, the problem is...

How We Implemented High-Tech, Account-Based Customer Success

No department needs to be better-connected across a company than Customer Support. In order to provide service with context, agents...

Holger Mueller on Digital Transformation and How You Can Catch Up

You may have seen Holger Mueller, VP and Principal Analyst at Constellation Research, on DisrupTV, speaking at various conferences, or...

How Relativity Created a Seamless ITOps Workflow with Workato

Relativity is an e-discovery software – a platform that helps document-heavy organizations like law firms, corporations, and government organizations, organize...

How MailChimp And Droga5 Created The Year’s Weirdest Ad Campaign

In the past 8 years, MailChimp, an email automation platform, has gone from SMB darling to mainstream royalty. How? By...

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